# Tab — Notes ——— # mira **Task 1** — Please don't tap or click anything yet. Take a moment to look at this page and tell me what stands out to you. SUMMARY Immediately read the tabs and their counts (All / Will be replaced / Don't replace / Ineligible); liked seeing quantities at a glance. Noticed the item list with thumbnails below. ORIGINAL TRANSCRIPT mira: Right at the top there are these little tabs — All, Will be replaced, Don't replace, and Ineligible. And each one has a number on it. I like that, I can tell at a glance how many things are in each bucket. Under it is just a list of my groceries with little pictures. **Task 2** — How many of your items will be replaced with a substitute if they're out of stock? - Selected: 6 ✓ correct SUMMARY Answered 6 instantly, citing the number on the "Will be replaced" tab. ORIGINAL TRANSCRIPT mira: The "Will be replaced" tab says six. So six of my items will get a substitute if they're out. That was easy, the number's right there on the tab. **Task 3** — Which of your items will NOT be replaced if they're out of stock? SUMMARY Correctly identified the two Don't-replace items (milk, eggs) via the tab count. ORIGINAL TRANSCRIPT mira: The "Don't replace" tab has two — looks like my milk and the eggs. **Task 4** — Find "Lipton Noodle Soup Mix" and tell me whether it will be replaced. - ✓ correct SUMMARY Located it via the All tab, confirmed "will be replaced" status. ORIGINAL TRANSCRIPT mira: I'll tap the All tab. Yeah there it is, and it's got the "will be replaced" status, so yes it'll be replaced. **Task 5** — You decide you don't want your milk replaced. Show me how you would do that. - ✓ correct SUMMARY Tapped the milk row, switched off "allow substitution"; noted it then moved to the Don't replace tab. ORIGINAL TRANSCRIPT mira: I'd tap on the milk row... and there's a toggle, "allow substitution," I'd switch that off. And now it jumps over to the Don't replace tab. Cool. **Task 6** — Some items can't be substituted at all. Can you find which ones, and tell me why? - ✓ correct ⚠️ label feedback SUMMARY Found both ineligible items (beer, pain reliever) and reasoned alcohol/medicine. Pushed back on the word "ineligible" as corporate — would prefer "can't be swapped." ORIGINAL TRANSCRIPT mira: The Ineligible tab has two — the Coors beer and the Bayer pain reliever. I'm guessing because it's alcohol and medicine. The word "ineligible" is kind of corporate though, I'd just say "can't be swapped." **Task 7** — In your own words, what does this screen let you do? SUMMARY "Decide what I'm okay with them swapping versus what I want exactly, before they shop it." ORIGINAL TRANSCRIPT mira: It lets me go through my order and decide what I'm okay with them swapping versus what I want exactly, before they shop it. **Task 8** — How confident do you feel that your substitution preferences are set correctly? - Rating: 5/5 ORIGINAL TRANSCRIPT mira: A 5. The tabs made it really clear. **Task 9** — How clear was this screen overall? - Rating: 5/5 ORIGINAL TRANSCRIPT mira: Also a 5. Easy. ——— # deon **Task 1** — Please don't tap or click anything yet. Take a moment to look at this page and tell me what stands out to you. SUMMARY Noticed the row of tabs with numbers and the item list. Read it as clean. ORIGINAL TRANSCRIPT deon: There's a row of tabs at the top with numbers, and then my grocery items underneath. Clean. The tabs say All, Will be replaced, Don't replace, Ineligible. **Task 2** — How many of your items will be replaced? - Selected: 6 ✓ correct SUMMARY Answered 6 from the tab label. ORIGINAL TRANSCRIPT deon: Six. The "will be replaced" tab literally says six next to it. **Task 3** — Which items will NOT be replaced? SUMMARY Two (milk, eggs), from the Don't replace tab. ORIGINAL TRANSCRIPT deon: Don't replace says two. So two items stay as-is, the milk and eggs I think. **Task 4** — Find "Lipton Noodle Soup Mix" and tell me whether it will be replaced. - ✓ correct SUMMARY Found it by scrolling the All tab; confirmed it will be replaced. ORIGINAL TRANSCRIPT deon: I'll just stay on All and scroll. There. It says it'll be replaced. **Task 5** — Show me how you would stop your milk from being replaced. - ✓ correct SUMMARY Opened milk, turned off the substitute option. ORIGINAL TRANSCRIPT deon: I'd open the milk and turn off the substitute option. Yep, found the switch. **Task 6** — Which items can't be substituted at all, and why? - ✓ correct ⚠️ label confusion SUMMARY Found both ineligible items but was unsure what "ineligible" meant until tapping the tab revealed it. ORIGINAL TRANSCRIPT deon: Ineligible has two in it. The beer and a medication. Honestly I wasn't a hundred percent sure what "ineligible" meant at first — I had to tap it to realize it means these can't be substituted at all. **Task 7** — In your own words, what does this screen let you do? SUMMARY "Manage which of my items can be replaced if they're out of stock." ORIGINAL TRANSCRIPT deon: Manage which of my items can be replaced if they're out of stock. **Task 8** — Confidence? - Rating: 4/5 ORIGINAL TRANSCRIPT deon: Four. Pretty confident, just that one word threw me for a second. **Task 9** — Clarity? - Rating: 4/5 ORIGINAL TRANSCRIPT deon: Clarity four. ——— # priya **Task 1** — Please don't tap anything yet; what stands out? SUMMARY Tabs with counts and a photo list; the per-tab counts stood out most. ORIGINAL TRANSCRIPT priya: Tabs across the top, each with a count, and a list of items with photos. The counts on the tabs stand out to me. **Task 2** — How many will be replaced? - Selected: 6 ✓ correct ORIGINAL TRANSCRIPT priya: Six will be replaced — it's the number on the tab. **Task 3** — Which won't? SUMMARY Two (milk, eggs) under Don't replace. ORIGINAL TRANSCRIPT priya: Two won't, they're under Don't replace. The milk and the eggs. **Task 4** — Find "Lipton Noodle Soup Mix"; will it be replaced? - ✓ correct ⚠️ needs review — answer bleeds into Task 3 items SUMMARY Briefly tapped the wrong tab first, then used All and confirmed it will be replaced. The tail of the answer drifts back to the don't-replace items (eggs). ORIGINAL TRANSCRIPT priya: I tapped "Will be replaced" first to look for it and then realized I could just use All. It's there, it'll be replaced. — and actually the eggs are the ones I'd keep, not replace. ⚠️ [bleed into Task 3] **Task 5** — Stop the milk from being replaced. - ✓ correct ORIGINAL TRANSCRIPT priya: Tap the milk, toggle off substitution. Done, it moves to Don't replace. **Task 6** — Which can't be substituted, and why? - ✓ correct ORIGINAL TRANSCRIPT priya: Ineligible tab, two items, the beer and the Bayer. Alcohol and medicine, can't swap those. **Task 7** — What does this screen let you do? ORIGINAL TRANSCRIPT priya: Pick what I'm fine with being substituted before they shop my order. **Task 8** — Confidence? - Rating: 4/5 ORIGINAL TRANSCRIPT priya: Four. **Task 9** — Clarity? - Rating: 5/5 ORIGINAL TRANSCRIPT priya: Five, the tabs are very clear.